Repair My Blinds

Broken window coverings have you down?

We can help, no matter where live, with our mail-in repair program.

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Fill out the repair form.

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Ship your product to us.

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We make the repairs.

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Collect payment and return ship.

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Enjoy your like-new window coverings!

The Process is Simple

How do I begin??

Fill out our repair request form and submit to us. We will review and send you a work order number via email, and our estimate on pricing.

How do I get my product to you??

Package your products and ship to us from any local shipping office. Be sure to write the work order number on the box.

Need a box and packing material? Just mark it on the form and we will send you one!

What happens when you receive my product??

Once we receive your products in our shop, we will unpack and inspect for needed repairs. We will contact you with the final cost to renew your shades via phone or email. Once approved repairs will begin. Turn around is typically 3-5 business days.

What happens after the repair is completed??

Once the repairs are complete we will notify you that your products are ready to ship. We will collect on all charges due prior to shipment. Once shipped, you will get a tracking number.

I get them back...?

Enjoy your Like-New window coverings!

It's important to know...

Types of repairs we perform:

New lift cords, New Ladders, Cord Lock repair and replacement, roller shade chain repair and replacement, cordless shade tune ups and records, Lift Motor Replacement, RV shade recording, roller shade hardware replacement, Cut Downs (roller shades, cellular shades and select mini and 2” blinds) blind shortening, replacement of broken slats, vane savers on vertical blinds.

Types of repairs we cannot perform:

Fabric repairs (cuts, tears and runs), Cut downs exceeding 1” in width on 2” blinds and mini blinds, damaged headrails or bottom rails, color fading or dye bleed, stains, scratches etc.

If we cannot repair your product to a like new state, we extend our Make-It-Right Guarantee. (We will refund your shipping charges, and send you a new shade, as similar as possible to your old shade for 15% off. Scroll down to learn more.)

FAQs about repairs:

My corded blind (or shade) no longer raises or lowers properly, can you help??

Manually operated blinds (some shades too!) often rely on lift cords to raise the slats or fabric, to provide a clear view of the window. Over time these cords become frayed, flattened or fail all together. Just because a lift cord is no longer operating properly doesn’t mean the window covering is ready to be disposed of. A recorded blind will operate like new!

What we do: We replace all lift cords in most repair situations. Replacing just one damaged or frayed cord will not provide a lasting repair, and the extra cost is minimal! The telltale sign that cords need replaced is broken cords, flattened cords, or fraying along the cords length.

My blind or shade will no longer hold an intermediate stop position. What's wrong??

Lift cords can wear out and often cause the blind to self-lower, when stopped at an intermediate position (see question above). In addition, lift cords can cause wear to the cord lock assembly in the headrail, which prevents the cord lock from working properly. If your lift cords look to be in good shape (they will not be frayed or flattened) your cord lock is probably at fault.

What we do: Most cord locks can be replaced. We inspect for worn parts and determine the cause of the issue. Sometimes cord locks and lift cords are equally to blame, but we will repair only what is needed.

Why does my blind no longer tilt??

Tilters are either operated via a cord, or a wand. Sometimes, with wand tilt, the stem of the tilter will break off… this is very common, and will require a new tilter, or wand (sometimes both) to be replaced. If your blind tilts with a cord, the cord lock can be jammed or the cords can be unwound not allowing a full travel. These can often be adjusted, but sometimes will need replaced.

What we do: Inspection is key here. Not every situation requires a new replacement part, but visibly broken or worn parts will be replaced as needed with a quality replacement part.

My blind slats droop far down on one side, what causes this??

Ladder cords are responsible for the proper spacing of each blind slat. When ladder cords are broken, slats may hang down too far from the headrail, or slats may touch each other with unequal spacing present. If the uppermost slat is dropping too far, it might be a barrel, located inside the headrail.

What we do: We can re-ladder mini blinds, 2″ and 2 1/2″ blinds, but we will need to know how much space is between each slat, as not all ladder cords are spaced the same. Some ladder cord spacing is no longer available. Spacing is critical as too wide or too narrow of a spacing will alter the finished height of the product. If your ladders need replaced but we cannot source the parts we will repair (if possible) with stitching, or consult on a replacement product. Barrels can be individually replaced on most products, and we will inspect at the time of the repair.

I have a cordless blind or shade, and it can no longer raise, does it need replaced??

Cordless products are often proprietary to their manufacturer and repair parts may or may not be available. If your product was originally purchased from a big box store, or home improvement store, parts are likely no longer available, UNLESS it carries a recognizable name brand. We encourage you to email us before sending any cordless products for repair for verification.

My dog ate my blind, what can I do??

Dogs and cats often find blinds and shades a hearty afternoon snack! Just because its chewed on doesn’t mean all hope is lost. Don’t toss it without talking to us!

What We Do: We can re-slat most 2″ wood and faux wood blinds, but color selections are limited to a handful of popular colors, so an exact color match may not always be possible. If the blind is severely damaged, we suggest ordering new, which we can help you with! Honeycomb fabric (AKA cellular shades) cannot be repaired and will need to be replaced.

I ordered my blinds from somewhere else, but I mis-measured. What can I do??

We do cut downs on many popular products in both width and height. The width can be adjusted by about 1″ total on most corded wood and faux wood products, and some top down bottom up cellular shades. The height can be adjusted on most products as well, how much will depend on your product type. Roller shades can be adjusted for both width and height, with a few restrictions.

I have a shade that uses a continuous cord loop that is broken. What can I do??

Continuous cord loops and chains are replaceable.

What we do: We stock most fabric continuous cord loop sizes in white. Continuous chain loops can be replaced in stainless steel or plastic and are custom sized for your application. Several colors of chain are available. We sell the hold down mechanisms as well.

I have a motorized product that no longer works. Can you help??

Possibly! Our technicians are experts when it comes to motorized products, but we would ask you to contact us first to be sure the issues you are having can be repaired. Some motorized products cannot be repaired as parts and service are no longer available. Other repairs are easy (such as battery replacement) and we would love to help you solve the issues before sending them in. If you have a motorized product that needs work, please email us for assistance.

Brands We've Repaired

Repair Form

Tell us about you:

*Is this for residential or business?

Tell us about your product:

*Select your product in need of repair.
*Exact current width of finished product:
*Exact current height of finished product:
Vertical slat only (exact current height):

Please tell us about how the product operates:

*How is it controlled?
Special operating features?
If applicable.
What's the brand of the product?

Please tell us the issues your product is having:

Select the blind problems you're experiencing:
Please select all that apply.
*Replacing ladders pricing is by email quote only. More information needed.
Select the cellular or pleated shade problem you're experiencing:
Please select all that apply.
Select the roller shade or silhouette problem you're experiencing:
Please select all that apply.
*By email quote only ($75.00 minimum)
Select the vertical blind problem you're experiencing:
Please select all that apply.
*PVC/Plastic slat cutdown is $3.00/each and fabric cutdown is $4.00/each.
Potential Estimated Cost
$0.00
Potential Estimated Cost
$0.00
Potential Estimated Cost
$0.00
What is the exact finished width needed?
Use only if you selected that the width needs to be cutdown. Applicable to specific products only.
What is the exact finished height needed?
Use only if you selected that the height needs to be adjusted. Applicable to specific products only.

Tell us about your shipping preferences:

*Please select one:
Any special notes, comments, or anything we need to be aware of concerning your repair?
i.e. "I need 20 vertical slats cut down total" "About how long will this take?"

IDENTIFY THE BROKEN PART

Click on any of the images below to view an enlarged image of the product.

Make It Right Guarantee

If we can’t fix it, you can count on us to make it right!

If we cannot repair your product to make it function like new, we will offer to replace your product for 50% off retail. You will owe nothing for the repair service, and we will refund your original shipping charges too!

Benefits

  • Get a brand new functional and style equivalent product at a greatly reduced price with warranty.
  • We have access to thousands of styles, colors, patterns…we are sure to find one to closely match your existing product.
  • We do the leg work to pick the product that most closely resembles and functions like your old, worn out product, and ship it directly to your door upon your approval.
  • Time for a change? We don’t need to replace with exactly the same product if you don’t want to. If you want a new product as a replacement, but are tired of the style, color, options of the old product, just let us know. We will work with you to find a new product that fits your current needs.

We are in the business of service! We are confident we can repair most window coverings, no matter how far gone. So be confident that if we cannot, we will make it right!

Local to Colorado Springs?

SCHEDULE A SALES OR SERVICE APPOINTMENT

For ultrasonic blind cleaning or repair, you can drop off your blinds or shades anytime during our office hours.

If you need an in-home appointment, please call to schedule.