Lead times for your orders or requested services can vary. We’ve provided this helpful timeframe info so you can see what to expect with your purchases, cleaning, and repair requests. We do our best to update this page as often as required. As always, if you have any questions about where your order is in the process, feel free to contact our office during regular business hours. Our expert team can provide you with any information you need. We look forward to providing you with the most comprehensive and quality service in the window covering industry.
*Direct emails for specific services are listed below. Call us if you are unsure of who to contact.
As of December 8, 2023, our lead times are as follows:
NEW PRODUCT ORDERS
MOST blinds/shade orders: 4-7 weeks average for delivery.
MOST shutter orders: 12 weeks (regular) or 5 weeks approximately (express) for delivery. Specialty orders are 14 weeks.
MOST specialty products: 6-8 weeks average for delivery.
MOST drapery products: 6-8 weeks average for delivery.
SunSetter Awnings: 10-12 weeks (SunSetter Factory and headquarters move is causing delays through 2023.)
REPAIR & CLEANING SERVICES
Please note, we cannot guarantee all orders will follow these lead time averages. However, please know we will make every reasonable effort to keep your order or service moving in a timely manner.
If you have special requests for how your sale or service is handled by our team (special health precautions etc.) or have general questions about your purchase or service request, please contact us.
Phone: 719-262-0626
