At Peak Window Coverings, we’re here to assist you when your window coverings need repair. We repair most types of blinds and shades from all major manufactures. Whether you purchased your window coverings from us or not, we are here to help you keep them in top shape.
If you live in the Colorado Springs area, you can come to our store and drop off your broken blinds or shades for repair. Schedule an appointment with us during our business hours and we’ll be happy to help.
The New Service
Don’t live in the Colorado Springs area? We now offer a NEW REPAIR SERVICE in which you can ship your product to us and we’ll repair them and then ship them back to you as good as new! We can help, no matter where live, with our mail-in repair program.
Now, we’re sure you have some questions as to how this works. So we’ll try and answer them.
1. How do I begin?
First, fill out our repair request form and submit to us. We will review and send you a work order number via email, and our estimate on pricing.
2. How do I ship it to you?
Package your products and ship to us from any local shipping office. Be sure to write the work order number on the box.
Need a box and packing material? Just mark it on the form and we will send you one!
3. What happens when you receive my broken window coverings?
Once we receive your products in our shop, we will unpack and inspect for needed repairs. We will contact you with the final cost to renew your shades via phone or email. Once approved repairs will begin. Turn around is typically 3-5 business days.
4. What should I expect when the repair is finished?
Once the repairs are complete we will notify you that your products are ready to ship. We will collect on all charges due prior to shipment. Once shipped, you will get a tracking number.
5. And once I get them back?
Enjoy your like-new window coverings!
The Repairs We Perform
Now, if you’re also wondering about what kind of repairs we perform, we’ve made a list of things we can and can’t do.
TYPES OF REPAIRS WE PERFORM:
TYPES OF REPAIRS WE CANNOT PERFORM:
If we cannot repair your product to a like new state, we extend our Make-It-Right Guarantee . (We will refund your shipping charges, and send you a new shade, as similar as possible to your old shade for 15% off)
If we can’t fix it, you can count on us to make it right!
If we cannot repair your product to make it function like new, we will offer to replace your product for 50% off retail. You will owe nothing for the repair service, and we will refund your original shipping charges too!
- Get a brand new functional and style equivalent product at a greatly reduced price with warranty.
- We have access to thousands of styles, colors, patterns…we are sure to find one to closely match your existing product.
- We do the leg work to pick the product that most closely resembles and functions like your old, worn out product, and ship it directly to your door upon your approval.
- Time for a change? We don’t need to replace with exactly the same product if you don’t want to. If you want a new product as a replacement, but are tired of the style, color, options of the old product, just let us know. We will work with you to find a new product that fits your current needs.
We are in the business of service! We are confident we can repair most window coverings, no matter how far gone. So be confident that if we cannot, we will make it right!
So what are you waiting for? Let’s get those broken window coverings taken care of!